Ecosia Browser seems to block my links or websites do not work correctly?
On Ecosia desktop browser, issues with links not opening or websites not displaying correctly are related to the browser's built-in privacy features. These features are designed to protect your data, but occasionally, they can interfere with certain website functionalities.
Try deactivating the privacy feature
- Open your Ecosia desktop browser.
- Navigate to the browser's settings or preferences.
- Look for a section related to "Privacy and Security."
- Within the section privacy panel, you should find options to manage or deactivate specific privacy features. Try disabling these features one by one and re-testing the website or link.
Further troubleshooting steps
If deactivating the privacy feature in the Ecosia browser's privacy panel does not resolve the issue, please try the following troubleshooting steps:
- Update your Ecosia browser: Ensure you are using the latest version of the Ecosia desktop browser. Outdated versions may have bugs that have been fixed in newer releases.
- Go to Ecosia browser settings.
- Look for "About Ecosia".
- The browser will usually check for updates automatically.
- Clear your browser's cache and cookies: Accumulated cache and cookies can sometimes cause website display issues.
- Go to Ecosia browser settings.
- Find "Privacy and Security" or "Clear browsing data."
- Select "Cached images and files" and "Cookies and other site data," then clear the data.
- Test in a different browser: To determine if the issue is specific to Ecosia, try opening the problematic link or website in another web browser (e.g., Chrome, Firefox, Edge). If it works elsewhere, the issue is likely with Ecosia.
- Check your internet connection: Ensure you have a stable internet connection. A poor connection can lead to websites failing to load.
Still experiencing the issue?
If you have tried all the above troubleshooting steps and the issue persists, please report the bug to us using our bug reporting process. Providing detailed information about the issue and the steps you've already taken will help us to investigate and resolve it more quickly.